Tuesday, November 10, 2015

13. Elevator Speech




My name is Jasmine Zhu and I am a sophomore Information Systems major in the Smith School of Business at the University of Maryland. I am interested in a career in technology consulting. I am a flexible fast learner who is able to adapt quickly to different projects based on clients’ needs as well as leverage my individual experiences to collaborate successfully on a multidisciplinary team. I am currently a business process analyst in the Division of IT at the University of Maryland where I find innovative solutions that utilize university systems to improve student experience in college. Through this experience I have gained insight on providing value to the end customer through service blueprinting. I am highly interested in your company because I am passionate about giving back to the community and your social initiatives allow me to do so. Can you tell me a bit more about internship opportunities for sophomores?

12. Semester Synthesis


This semester we focused on how to improve oral communication skills and how to have successful interactions with others.

I’d say one of the biggest points we learned was important was how to increase our Emotional Intelligence by working on self-awareness, self-regulation, motivation, empathy and social skill. Most successful leaders have high emotional intelligence, so it is clearly a very important trait to practice. Also it is an especially important takeaway lesson for me because as a naturally sensitive and emotional person, I have often been negatively impacted by my emotions in various aspects of my life. My emotions have clouded my ability to think rationally before and raising my Emotional Intelligence Quotient will help me exercise my emotions to serve me rather than hinder me in the future.



Although we as sophomores may think that job interviews are far off, time passes quicker than we think and it is always better to start preparing earlier rather than later. One reason why I enjoyed this course was because it forced us to begin preparing for job interviews. Jeff Kudisch’s talk about how to interact with employers was beneficial because we learned how to prepare for an interview as well as questions to ask afterwards and watch the body language we show employers. Communication is not only about public speaking, but it also encompasses knowing how to communicate effectively one on one.

Overall, I thought the course was pretty effective in teaching us communication skills. My favorite part was the multiple guest speakers we had. Each one was clearly very skilled at public speaking and knew exactly what he was talking about. I also liked how each one talked about a different skill – Jeff Kudisch talked about interview skills, Ira talked about how to most effectively give speeches and build your personal brand, and Dan Parsons gave a more detailed overview of how to win friends and influence people through communication. Each one of these speakers had different value to add to our journey in learning about communication in this class.



Communication will help me be more successful in the future because in the industry that I am interested in, technology consulting, it is highly crucial to be skilled at talking to clients. Communication allows me to better understand them and their needs and see what kind of value I can add to their problem. Without being able to communicate effectively, my clients wouldn’t be able to trust me as much and I wouldn’t be able to connect personally and professionally with them. I will also definitely be required to give presentations to colleagues and bosses and these speeches will most likely be in front of many people so being good at giving speeches is not only a preference, but a necessity.


11. My Transformation

This class, and especially the completion of this reflection, has had a huge impact on both my personal and professional lives.

Professionally, I have learned an incredible amount of how to give an effective and successful speech. Public speaking was, and is one of my greatest weaknesses and as an introvert, I have always struggled with connecting to my audience and speaking loudly and with confidence. Although I have always heard of various informal ways to improve my speaking skills, I have never taken a full blown, formal course just on how to give impactful presentations. I think this class has been one of the most useful classes I’ve ever taken because actually teaches you real life skills unlike some classes such as calculus in which you learn something just to get good grades in that class and then immediately forget about it afterwards because it’s not relevant to your life. Communication is a lifelong skill used in every aspect of my life, from meeting new people and making new friends to interviewing at companies and knowing how to network with employers.



I have learned that communication is about knowing your audience and having the emotional intelligence to relate to them through self-awareness, self regulation, motivation, empathy, and social skills. These are crucial soft skills key to succeeding which no other class will teach you. I really valued this particular class because while all my other classes are giving me the technical tools to succeed (i.e. how to be an accountant, how to code, etc.) none of them give me the highly applicable skill of connecting to others through public speaking. Even though I might forget some other classes I’m taking this semester, I know I will always remember the invaluable tips I learned in this class. I will notice my 

My personal life, a much bigger influence than I could’ve imagined. First of all, I realized I actually have a lot of insights and musings that remain trapped in my head all the time, they just come and go and I forget about many of them. Being forced to physically write out my thoughts on a variety of topics has showed me that I enjoy writing a lot and made me decide to keep a diary from now on. I will use this diary as a method of releasing my pent up thoughts that I don’t really want to say to others and will be great to read later and analyze my personal development. The 360Reach piece was invaluable for personal growth because it showed me the areas I must endeavor to continue improving on in the future and taught me what people actually think of me. This kind of anonymous feedback is rare to find so I’m glad I got the opportunity to complete the 360survey piece.


Looking back at my entire BSE journey, I can truly see how far I’ve come, from a shy and scared freshman unsure of how to make her mark on the world to a confident sophomore ready to change the world for the better and leave a lasting impact. Last year I learned how to develop innovative ideas and what makes entrepreneurs successful. This information provided a solid foundation for my future experiences because it gave me the knowledge I could use to differentiate myself as an innovative thinker. This year, I acquired the knowledge on how to portray those skills to the outer world through effective communication.


10. Strengthen LinkedIn Profile

Here is a screenshot of my completed LinkedIn Profile and the link to my profile:

Link: https://www.linkedin.com/profile/view?id=AAMAABU1a5EBwdjXeZUT-Anq-t0ugJkSVYKS-EA&trk=hp-identity-photo

Prior to completing this project, I already had a pretty strong Linked In profile and quite a few connections. However, I wasn’t getting noticed by employers as much as I’d have liked, and realized that I really needed to take my LinkedIn profile to the next level in order to grab their attention.
The first thing I did to revamp my profile was take a new headshot for my profile picture. I know the picture is the first thing people see when they search me up, so it is highly important to have a clear, professional photograph that depicts you in the best light possible. After uploading a new photograph, I updated my job experience because I held two other positions after I last updated my profile. This will give employers a more updated idea on my experience and make me a more accomplished candidate for jobs.

After that I began to follow more companies and people, such as Time Magazine and Susan Cain, the Ted speaker I connected with about why the world needs more introverts. Following more organizations and people helped bring more interesting and thought-provoking posts onto my timeline, so that every time I logged into LinkedIn, I could receive multiple updates of current events. These updates make me feel more connected to both the community and issues I am passionate about. They help me stay up to date and informed about what’s going on in the world so that I can have topics to chat with my interviewer or employer about and show them I am a well rounded student.
Next I updated my summary section because it still said I was a freshman. I changed it to sophomore status and added some information about my interests in social innovation and technology. This way employers can have a clear idea of my passions before contacting me, so they know exactly the kind of position I am looking to get into for the future.


I also remember Ira mentioning that we should like people’s updates on LinkedIn, such as celebrating an anniversary or getting a new job, so that people know we care about them. Sending them that notification will also remind them of me and that I am an active member of their network. I did the same thing with endorsing people that I knew were good at certain things because I knew they would appreciate it and endorse me back. It looks more professional when you have more people saying you are good at something and shows employers that you have a strong and wide reaching network. 
Then, I added interests in my Additional Information section just in case employers were viewing my page and shared some of the same interests that I have. It would attract them to be as a candidate more to know that we have the same hobbies and would be a great jumping off point to talk about. Furthermore, I updated the causes I care about and organizations I support section to show people the topics that matter to me. Employers usually like candidates that are passionate about issues going on the in the world around and who actively seek to improve society, not just people who solely care about making a profit for their own benefit. This section is a great one to show off my passion for service and giving back to my community.




Finally, I began my quest to greatly expand my network and add as many connections as I could. To accomplish this, I clicked on my recommendations page and added many people who I knew in real life whom I had not yet connected with. Most people accepted right away and helped to build my network even further. My goal is to reach 500+ connections and I am currently at 446 after making a conscious effort to scroll through and connect with everyone I know. However, the number is constantly growing and I am confident I will reach 500 soon.

9. TED Talks

Daniel Levitin: How to Stay Calm When You Know You'll Be Stressed
The topic was how the brain clouds your thinking when you’re stressed. When you’re stressed your brain releases cortisol, which muddies thinking, which is why you should have systems in place to deal with times you feel stressed. Additionally, he gave some useful tips such as to designate certain places for items you lose easily. He begins by telling a story of how he “broke into his own house.” This opening is very captivating because it draws people in and makes them wonder what he means by this curious statement, because it is extremely unusual to break into your own house. He then proceeds to explain the methods he took to break into his house because he forgot his keys, and due to that stress he forgot his passport at the airport the next day. The opening was particularly striking because he utilized a personal anecdote to explain how he became interested in finding out how stress impacts thinking. He also used self deprecating humor and wasn’t afraid to speak about embarrassing situations he landed in which helped audience members warm up to him as a presenter and improved their first impression of them. He ends by leaving the audience with a key takeaway: accept that you’ll fail sometimes because all of us are human and we make mistakes, but put systems in place so that you are prepared to fail. Then, he talked about the resolution to his stressful situation of forgetting his key in the beginning: he installed an electronic pad to access his house. I thought this message was a concise and effective ending because it summarizes his whole speech, lets the audience know what they should learn from his presentation, and brought his presentation full circle by linking it back to his opening.




Matthew O'Reilly: “Am I Dying?” The Honest Answer.

The talk was about whether you should tell someone that they’re actually dying or lie to spare them the pain of the truth. He then tells a story about an incident that changed his approach: he would tell the truth to that person and say they were about to die. The patient’s calm acceptance inspired him to forever tell the truth to patients from then on. The universal patterns he observed throughout his patients were a need for forgiveness, remembrance, and meaning in their life. He starts by stating his position (a critical care EMT) and immediately jumps into the topic of impending doom and death, a stimulating topic for most people and thus he immediately draws them into the talk. I think the beginning was effective because he immediately captures the audience’s attention with his unique and intense occupation. He ends by telling another striking story about a rescue and concludes that when you’re told you’re about to die, the littlest things in your life give you the peace and acceptance to come to terms with death in your final moments. The ending also worked well in my opinion because he reels the audience back in with another arresting rescue story of a woman content during her last throes in life and summarizes the lesson he is sharing that he learned from his experience: little moments bring you peace in your final throes of life.

Richard St. John: 8 Secrets of Success

This talk is one of the most concise and to the point Ted Talks, which is one of the main reasons I enjoyed it so much. The entire talk focuses on the 8 traits successful people possess.  He begins the talk by telling the story of a poor teenager who asked him on a plane what leads to success, which instigated his curiosity about what causes success. The main components that he found out pave the path to success are passion, hard work, practice with focus until you become good at something, push yourself physically and mentally, serving your community, having great ideas and persisting through obstacles. He also used a lot of humor such as saying CRAP represented criticism, rejection, assholes, and pressure, which made both the audience and myself laugh because it made him more human as a presenter. Richard’s ending was also extremely short and just summarized the 8 traits he talked about. It was effective because he paired his summary with a captivating visual slide, which had 8 words and pictorial representations of them, which reinforced his message and allowed people to better remember it. Overall, I thought his speech was well planned and effective since it was only about three and a half minutes and eloquently succinct and crisp.

Arianna Huffington: How to Succeed? Get More Sleep

I chose this particular Ted Talk because when I was scrolling through many talks, this one caught my eye due to its relevancy to my and all of my friends’ lives. We all strive to do everything: academics, social life, and extracurricular activities, while subsisting on little to no sleep. We even brag about how little sleep we got last night as if it is a competition to see who works the hardest, when in actuality the amount we push ourselves to stay awake so we can achieve more is self-detrimental: it actually damages our mental and physical health. When I saw this Ted Talk I immediately knew I wanted to watch it because I was curious about how beneficial sleep actually is to our success. Arianna opens with the contrasting statement that a very little thing can unlock a myriad of ideas within us. This statement makes me curious as to what that thing could possibly be: and she proceeds to say that small idea is sleep. She explains how lack of sleep has become almost a symbol of success and that people actively boast about how little sleep they are able to get and still succeed. Lack of sleep makes people think they are being busy, influential and productive, but in actuality, Arianna says, there have been many influential leaders who have made terrible decisions due to lack of sleep. A powerful analogy she uses is of the watchman not being able to see the iceberg that hit the Titanic to illustrate how lack of sleep can negatively impact our decision-making and judgment. Throughout her talk, she also utilizes the power of humor to keep the audience engaged and laughing. She closes with a strong and influential message: to close your eyes and get some rest so you can also unlock brilliant ideas within yourself. The closing was brief and I thought the talk was even more effective because of its short length, which maintained the audience’s attention for the entire duration.



Matt Cutts: Try Something New For 30 Days

He began with a simple but effective hypothetical scenario for the audience to ponder – think about something you’ve always wanted to do and try it for the next 30 days. During his talk, he describes his experience in trying various activities for 30 days, such as biking to work or writing a novel. What he noticed was that his time became much more memorable when he underwent these 30 day challenges (he could remember exactly where he took a picture for every day), and he also grew much more self confident and adventurous. A crazy message he delivered that hit home for me was that if you want to do something badly enough, you can do pretty much anything in 30 days. I wholeheartedly believe that because if truly want to accomplish something, you’ll try everything in your power to do it and won’t make excuses for yourself. As the old saying goes, where there’s a will, there’s a way. At the end of his speech he left us with the key takeaway message that small changes are sustainable. Things that we are more likely to keep doing are things that are more likely to stick. He leaves the audience with a powerful question: What are you waiting for? The next 30 days are going to pass whether we like it or not, so why not give something you always wanted to do a shot? This was an extremely powerful closing because it left the audience with a proposition they could act upon that very day – will you take the challenge to improve your life and try something new for just 30 days?



Cameron Russell: Looks Aren't Everything. Believe Me, I'm a Model.

Cameron starts out the talk by saying how many make think her dress is inappropriate and then proceeds to change into a more conservative outfit – this is a successful opening because it draws the audience in when she completely transforms her image. She uses her opening to transition into a talk about how image is powerful and dictates her life. I appreciated how honest she was when she described why she was on stage – because she was a pretty model and she recognized that superficial looks accounted for much of whether you succeed or not and how people treat you. Cameron then proceeds to describe two pieces that led her to become a model: winning the genetic lottery and having the legacy of being slender, white, feminine, and even details such as having a symmetric face. It was shocking to listen to Cameron say how being a model was not a career path and describe what she learned – which was basically how to pose. I always thought everyone who was a model loved it but never thought about how little they actually learn. Additionally, she informs the audience that she received free handouts in life because of how she looked and not who she was. The most arresting statement was Cameron admitting that she’s insecure because she is forced to think about her physical appearance everyday. That makes her more human in my eyes because everyone faces insecurity; normal people just believe models never feel that, which is untrue. I also loved her true honesty about how she is a big beneficiary of life because of her genes. She ended with the takeaway that says how image plays an influential role in both our perceived successes and failures. I thought the closing was good, but she definitely could’ve made it stronger by leaving a more impactful message and I personally thought the weak ending was a bit anticlimactic compared with the rest of her talk which really defied stereotypes.



Kelly McGonigal: How to Make Stress Your Friend

Because I, and many of my peers, I am sure, am currently suffering from stress from schoolwork, I decided to watch this video because I thought it would be helpful in allowing me to better manage my anxiety. I thought Kelly’s opening was highly impactful because she opened with a survey of the audience members, asking who’s experienced little, moderate, and a lot of stress. As she asked each question in turn, more and more people raised their hands, so everyone could see that everyone else had underwent a lot of stress in the past year and they weren’t alone. Her talk is about how stress itself isn’t actually bad, but rather the belief that stress was negatively impacting you. Changing how you think about stress you can actually change your body’s response to stress. A healthier way to view stress is realizing that when your heart pounds and you begin to feel anxiety, that is your body’s way of allowing you to rise to meet the challenge that stress brings. Additionally, oxytocin is actually a stress hormone that motivates you to seek support from others and enhances your heart.  The key to stress resilience is human connection. She ends by answering a question proposed by someone who comes onto the stage and saying go after what creates meaning in your life and trust yourself to handle the stress that follows. It is a meaningful closing that encourages people to pursue what they love and not worry about the stress that comes with that.


Ze Frank: Are You Human?

This was probably the most unique Ted Talk out of all the ones I watched. Not only did it consist of a series of questions, but he also has quiet organ music playing in the background and speaks in a low, solemn tone as if to mystify the talk even further. It doesn’t really have an opening, just launches straight into all the questions that he prepared that makes someone human. He begins by asking many silly questions, such as if you have ever picked a booger in your nose, and sets an air of humor, making everyone laugh after almost every question. Ze then gradually proceeds to propose deeper and more serious questions, such as whether you have ever had a breakup with someone that you really loved and woken up realizing that they left you. He closes by asking whether you have ever come to the sad realization that your future life will still go on even without someone that you previously could never imagine not in your life. This is an especially powerful ending because it recalls to mind a sobering experience almost everyone has faced after a heartbreak; personally I felt a strong connection to everyone in the Ted talk room and Ze himself because we all have felt the intense and sad feeling of moving on with your life after being with someone for such a long period of time and believing that they will always be a part of your life.



Adam Ostrow: After Your Final Status Update

Adam begins this interesting talk with a very blunt statement: we all have social media, and the one thing that all of us have in common is that we will eventually die, leaving all our social media behind. His talk outlines several social media services that archive your life after your death, even one that leaves memories for your loved ones to reminscie on after you’re gone. However, the main point and most jaw-dropping point of his message is that machines may be able to continue to allow our digital personas to interact in the real world long after we die thanks to the vast amount of material we have created online and technology’s ability to predict our next tweet or message based on our past posts. It is a completely mind blowing thought to imagine robots interacting on our behalf after we die purely based on our online content and characteristics and kind of scares me how easily our presence as human beings online can be replaced just like that. Personally, I don’t like how technology based our society has become and the increasingly more technology centric direction it is headed. Adam closes his speech by asking the audience if that is what they want our society to become and if so, what it means for the world that they may be able to still have plausible interactions with their loved ones post mortem. It is a strong closing because it plants the phenomenal idea in peoples’ minds of possible interaction after death and what that means in terms of actual life and death.



Renny Gleeson: Our Antisocial Phone Tricks

Renny begins by outlining his his speech: he wants to talk about the rise of culture availability, expectation of that availability, and an obligation to that availability. During his short talk, he outlines the physical tactics people use just to be on their phones (the “lean”, the “stretch”, and the “love you, mean it.” Renny reveals a link between the possibility because of increased availability and the fundamental need to create shared narratives. In fact, it is these shared narratives that make up a culture. The blunt truth that he speaks is that we believe the reality we’re living in right now is not nearly as interesting or cool or fun as the story we’re going to post about later. One impactful tool he uses throughout his presentation to allow audiences members to visualize what he’s saying is the insertion of multiple vivid photographs that grab the audience’s attention. To end his speech, Renny addresses the innate fear that many of us have been feeling recently: devices are making people less human, not more. These phones are actually causing us to lose the context of our identity, and it is becoming increasingly important that what we share online agrees with what we are actually living out in real life. We aren’t creating ourselves, we are projecting ourselves through technology and creating a life online that we don’t even really live. The closing is impactful because of how sobering and true I know it is: everyone tries to portray their own life as enviable on social media, but in reality, we all dark moments and forget to appreciate the good moments because we are constantly calculating how to depict them to the world later.